Customer retention, done for you

We keep your customers coming back.

HaaiWorks is a customer retention agency for local businesses. Our AI retention team runs your rewards program, wins back regulars who drifted away, turns happy customers into referrals, and builds a VIP club for steady monthly income. We set it up and manage it for you.

Rosa, AI Loyalty & Rewards Manager Jake, AI Win-Back Specialist Jada, AI Referral Program Manager Marcus, AI VIP Membership Manager

Rosa, Jake, Jada & Marcus
your customer retention team

Sound familiar?

Great customers drift away quietly.

Not because they didn't like you. Life got busy and nobody reminded them. Keeping customers is a full-time job, and it's one our retention team does every day.

Without help

The usual juggle 😮‍💨

  • ✕Paper punch cards get lost, forgotten, or never handed out
  • ✕No one has time to reach out to customers who haven't been back
  • ✕Your best customers would refer friends, but nobody asks or thanks them
  • ✕Income swings month to month with no recurring revenue
  • ✕Loyalty apps want a tablet, a POS integration, and staff training
With the HaaiWorks retention team

Handled, every day ✦

  • ✓Customers scan a QR sign at the counter and earn points on their own phone
  • ✓Friendly "we miss you" emails go out automatically at 30, 60, and 90 days
  • ✓Every customer gets a personal referral link, and referrers get rewarded
  • ✓A VIP membership club brings in steady monthly income
  • ✓Nothing to buy, install, or connect to your register
Meet the team

Your customer retention team, ready to start

Each AI employee owns one part of keeping your customers. Start with one, or bring on the whole team.

Jake, AI Win-Back SpecialistAI
Available to start

Jake

Win-Back Specialist

Brings back customers who've gone quiet with friendly invites at 30, 60, and 90 days. At launch, he reaches out to your past customer list to welcome people back.

30/60/90-day win-backPast-customer campaign
$197/mo
Hire Jake →
Jada, AI Referral Program ManagerAI
Available to start

Jada

Referral Program Manager

Turns happy customers into promoters. Each one gets a personal referral link or code, and Jada tracks who brought whom and sends their reward.

Referral links & codesReferrer rewards
$197/mo
Hire Jada →
Marcus, AI VIP Membership ManagerAI
Available to start

Marcus

VIP Membership Manager

Designs and runs a monthly paid club, like unlimited washes or a monthly service, so your business gets steady recurring income.

Monthly clubOnline sign-upMember perks
$247/mo
Hire Marcus →
+
Add-on

Reviews & Feedback

Add-on for any plan

A short post-visit survey so you hear what customers think, plus a polite Google review request to every customer.

Post-visit surveyReview requests
$97/mo · free in bundles
See bundles →

Retention team members from $197/month

See pricing & bundles →
Featured AI employee · Job description

Meet Rosa, your Loyalty & Rewards Manager

No tablet. No app to download. No register integration. Your customers use the phone already in their pocket.

Responsibilities

  • Signs up new members when they scan your counter QR sign
  • Adds points for every visit (for example, 10 per visit, set by you)
  • Emails customers their reward when they reach the goal (for example, 100 points)
  • Sends every member a birthday treat from your business
  • Sends you a simple monthly report: sign-ups, visits, and rewards

Rosa's day

01
Scan at the counter

Customers scan the QR sign and join in seconds with their name and email.

02
Earn points each visit

Each check-in adds points. A short cooldown keeps it to one check-in per visit.

03
Unlock a reward

The reward is emailed to them, and a manager confirms it at the counter with a private passcode.

04
Celebrate birthdays

Members get a birthday treat by email, a simple reason to come see you.

What she needs from you

  • Your reward and points goal
  • Your birthday treat
  • A spot by the register for the QR sign
  • Your OK to go live

What she never does

  • Emails anyone who hasn't joined
  • Pays or rewards customers for reviews
  • Pretends to be a person
  • Needs new hardware or POS access
A day on the job

What your retention team quietly handles

Here's what a normal day could look like with the team working in the background. You stay focused on the customers in front of you.

Illustration only. Times and events are examples, not real customer data.

Today's activitySample, not real data
Rosa signed up a new member+10 points · welcome email sent
Jake sent 60-day "we miss you" emailsIncludes your come-back offer
Jada logged a new referralReferrer's thank-you reward sent
Marcus welcomed a new VIP memberMonthly club sign-up completed online
Rosa emailed a reward to a regularConfirmed at the counter with the manager passcode
Rosa sent birthday treatsTo members with birthdays this week
How it works

Your retention team in three steps

No job posts, no training days, no tech degree required.

01
Interview

Free 30-minute call

Tell us how your business runs and how customers come and go. We'll recommend the right team members, or tell you honestly if you don't need them.

02
Training

We set them up and test everything

We train your team on your business: your rewards, your offers, your referral reward, your club. Then we test every message before anything goes live.

03
First shift

You approve the go-live

Nothing reaches your customers until you say so. After launch, we keep things running and send you a simple monthly report.

Everything runs on email, QR codes, and online sign-up. Texting is optional and only ever goes to customers who opted in.

Simple pricing · no surprises

Hire one, or bring on the whole team

You're not buying software to figure out. You're hiring a retention team we set up, run, and look after for you.

Rosa

Rosa

Loyalty & Rewards
$197/mo
$497 one-time setup
  • QR self check-in
  • Points & rewards
  • Birthday treat
  • Monthly report
Hire Rosa →
Jake

Jake

Win-Back
$197/mo
$497 one-time setup
  • 30/60/90-day win-back
  • Past-customer campaign at launch
  • Come-back offers
Hire Jake →
Jada

Jada

Referral Program
$197/mo
$497 one-time setup
  • Personal referral links & codes
  • Referral tracking
  • Referrer rewards
Hire Jada →
Marcus

Marcus

VIP Membership
$247/mo
$997 one-time setup
  • Club design & pricing
  • Online sign-up & billing
  • Member perks & renewals
Hire Marcus →

Comeback Starter

Rosa + Jake
$347/mo · $697 setup
Save $47/mo and $297 on setup
  • Loyalty rewards with QR check-in and birthday treats
  • 30/60/90-day win-back plus a past-customer campaign
  • Monthly report and ongoing management
Book a call →
Best value

Full Retention Team

Rosa + Jake + Jada + Marcus + Reviews & Feedback
$697/mo · $1,497 setup
Save $238/mo and $991 on setup
  • Everything in Comeback Starter
  • Referral program with referrer rewards
  • VIP membership club with online sign-up
  • Reviews & Feedback included free
Book a call →

Reviews & Feedback add-on

A post-visit survey plus a polite Google review request to every customer. No setup fee.

$97/mo · free in bundles

🍂 Fall Back in Love with Your Customers

Our fall special: sign up for any plan by November 30 and pay just $97 for setup.

Claim the fall special →

3-month minimum, then month-to-month. Card processing on membership payments and the rewards themselves are your business's own costs. Results vary by business; we don't promise specific numbers.

Compare your options

Punch cards, apps, or a retention team?

A feature-by-feature look, no math tricks.

Doing it yourselfPaper punch cardsTypical loyalty appHaaiWorks retention team
New hardware neededNoNoOften a tabletNone
POS integrationNoNoUsually requiredNot needed
Win-back outreachIf you rememberNoSometimes, DIYAutomatic at 30/60/90 days
Birthday treatsIf you rememberNoSometimesAutomatic
Referral programWord of mouth onlyNoExtra add-onPersonal links & rewards
Recurring membership incomeHard to set upNoRarelyVIP club we build for you
Who sets it up & manages itYouYouYouWe do
$0new hardware to buy
30/60/90day win-back emails
1 QR signis all the counter needs
No textingrequired
H+AAI+
Works

Human-Amplified Artificial Intelligence

Why HaaiWorks
"AI should give you more room to be human, not push people out of the picture."

That's what the name means. Our retention team takes on the repetitive work, like rewards, reminders, and check-ins, so your relationships and your personal touch stay at the center of the business.

Behind every AI employee is our done-for-you team. We learn how your business runs, set up your retention team, test everything before it goes live, and stay with you after launch.

Talk to the team →
Good questions

You asked, we answered

What is a customer retention agency?

We focus on one thing: helping you keep the customers you already have. That means a rewards program, win-back outreach, referrals, and memberships, all set up and run for you.

Are Rosa, Jake, Jada, and Marcus real people?

No. They're AI employees: automations and AI tools we build and manage for your business. That's why every profile carries an "AI" badge. Our team is behind every one of them.

Do my customers need to get texts?

No. Everything runs on email, QR codes, and online sign-up. Texting is an optional add-on; if you choose it, it only goes to customers who opted in, and the texting costs are passed through at cost.

Do I need a tablet, new hardware, or to connect my register?

No. Your retention team works next to whatever register you already use. Customers check in by scanning a QR sign at your counter with their own phone.

How do you stop people from checking in more than once?

Each member can only check in once per visit window, and rewards are confirmed at the counter with a private manager passcode.

How does the VIP membership get paid?

Members sign up and pay monthly online through your own payment account, so the money goes straight to your business. Standard card processing fees apply. Marcus handles welcome emails, renewals, and failed-payment reminders.

What does it cost?

Single team members start at $197 per month plus a one-time setup fee, and bundles save you money. Every plan has a 3-month minimum, then goes month-to-month. See the pricing section above, or book a call and we'll recommend the right fit.

Can I start with one and add more later?

Yes. Many businesses start with Rosa or the Comeback Starter and add Jada or Marcus once things are running.

Do you guarantee more repeat customers or reviews?

No one can honestly guarantee that. We build proven kinds of retention systems and show you what's happening each month in a simple report. Review requests go to every customer the same way; we never filter or reward reviews.

Do I need to be technical?

Not at all. We handle the setup; you tell us your rewards and offers and approve the launch.

Customer retention, done for you ✦

Book your free retention call

30 minutes, free, no tech prep. We'll learn how your customers come and go, check honestly whether we're a good fit, and recommend the right team members for you.